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Privacy Policy
A legal disclaimer
Privacy Policy for Eden Aisle Spa
Eden Aisle Spa values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our spa, book services, or interact with us online. By using our services, you consent to the practices described in this policy.
1. Information We Collect
We collect personal information that you voluntarily provide to us, which may include:
- Personal Identification Information: Name, email address, phone number, and date of birth.
- Payment Information: Credit/debit card details or other payment information when making bookings or purchasing services.
- Health Information: Medical history, allergies, or other health-related information provided to ensure the safety of your treatments.
- Booking Information: Appointment details, service preferences, and any other information you provide when scheduling treatments.
Additionally, we may automatically collect certain information when you visit our website or interact with our digital platforms:
- Usage Data: Information about how you use our website, such as pages viewed, session times, and navigation patterns.
- Cookies: We use cookies and similar technologies to enhance user experience and analyze website traffic. You can choose to disable cookies in your browser settings, but this may affect some features of our website.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To Provide Services: To process bookings, provide spa treatments, and communicate with you about your appointments.
- To Improve Customer Experience: To personalize your spa experience and offer promotions or services tailored to your preferences.
- To Process Payments: To handle billing and payment transactions.
- To Communicate with You: To send booking confirmations, reminders, promotional emails, newsletters, and other updates related to your spa experience.
- For Marketing and Promotional Purposes: With your consent, we may send you information about special offers, events, or new treatments.
- For Legal and Security Purposes: To comply with legal obligations or resolve disputes.
3. Sharing Your Information
We do not sell, rent, or trade your personal data to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, booking systems, and email communication services.
- Legal Compliance: We may disclose your information to comply with legal obligations or to protect the rights, property, or safety of Eden Aisle Spa, our customers, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.
4. Data Security
We take reasonable steps to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal data, including:
- Access: You can request to view the personal data we hold about you.
- Correction: You may update or correct any inaccuracies in your personal data.
- Deletion: You can request that we delete your personal data, subject to legal obligations and business needs.
- Opt-out: You can opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
To exercise any of these rights, please contact us at the details provided below.
6. Retention of Data
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.
7. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party website before providing personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. When we make significant changes, we will post an updated version on our website and provide notice as appropriate. Please review this policy periodically for any updates.
Thank you for trusting Eden Aisle Spa with your personal information. We are committed to providing you with the highest level of care and respect for your privacy.